Highfive gives Dialpad a cloud-native, open video platform that brings together desktop conferencing with smart meeting room connectivity, as well as video interoperability with other SIP-enabled video platforms."įor more information, visit or About Dialpadĭialpad is one of the fastest-growing private companies in the "work from anywhere" era. "COVID-19 mandated people work from home and, eventually, there will be a transition to work from anywhere, making video a mission-critical application. "Dialpad's acquisition of Highfive makes perfect sense as businesses will have people working remotely for years to come," commented Zeus Kerravala, Principal Analyst at ZK Research. Better together, adding Highfive to Dialpad allows us to expand our offerings by not only growing our team, tech and portfolio, but also by increasing our global footprint to reach more channel partners and international customers," added Walker. "We are experiencing rapid growth with increased demand for cloud communications and flexible business phone systems for the work-from-anywhere era. Teams all over the world use Dialpad to keep people connected and productive. Leveraging native voice intelligence that turns voice conversations into actionable data, combined with telephony and HD video, Dialpad offers companies of all sizes seamless voice and video conversations, no matter where users are located. We're excited about the opportunity to work together to build the only true end-to-end, cloud-based, unified communications solution combining telephony, contact center and video conferencing."ĭialpad is a flexible, mobile business communications platform unifying voice, SMS and video conferencing all in a single platform. "Driven by emerging use cases such as e-learning, virtual training, telemedicine and remote contact centers, Dialpad is uniquely positioned to take advantage of the growing video conferencing market, which could exceed $50 billion by 2026. "It was the perfect fit of culture and vision for our two companies, and we are thrilled to join the Dialpad family," said Joe Manuele, CEO at Highfive. As with Dialpad, users connect instantly, using any device and in any location.
By leveraging the power of open-source WebRTC technology, Highfive was first to develop one-touch, browser-based HD-quality video conferencing services that require no IT intervention, pin codes or pass codes. Born in the cloud, Highfive was founded in 2012 as the first provider to reimagine meeting experiences for both remote and office workers. "Bringing on the team and technology from Highfive helps us deliver even greater call and meeting experiences, better business outcomes and improved ROI for our valued customers and partners worldwide."īoth Highfive and Dialpad have a rich history of disruption. "Dialpad has always been grounded in the changing dynamic of how we work, and with the future of the office uncertain, companies of all sizes are looking for help with digital transformation strategies to adjust to all possible scenarios," said Craig Walker, CEO of Dialpad. Leveraging Highfive's technology, Dialpad will bolster its capabilities to transform any home office, huddle room or office space into a smart meeting room experience that works seamlessly with existing hardware and SIP-enabled conferencing providers.
Dialpad's acquisition of Highfive supports this new model, enabling true unified collaboration on a single communications platform. Bringing together two best-in-class, "work from anywhere"-focused companies, the acquisition grows the Dialpad team and product portfolio, adding enhancements to video capabilities across the platform and increasing reliability and flexibility for dispersed teams.Īccording to a recent survey conducted by Pulse, 41% of IT, engineering, and customer success leaders say their teams will either regularly or usually work from home after the pandemic, with an additional 50% acknowledging there will be flexibility around remote work. 1, 2020 /PRNewswire/ - Dialpad, the only cloud-native business communications platform powered by Voice Intelligence (Vi ™), announced today that it has acquired video conferencing company Highfive.